New IT tools on integration in Latvia


Society "Shelter "Safe House"" which has been implementing the project "Information Centre for Immigrants" (ICI) since May 18 informs of the availability of new IT tools for integration activities in Latvia.



As of today, an updated integration website - - in terms of design and content is publicly available. The purpose of the website is to compile the information on services and possibilities available to the third-country nationals, as well as for society in general, including governmental and non-governmental organizations which are working with this target group. The specialists of the Society point out that the website content in future will be provided by compiling and publishing information on integration activities sent by organizations, and by updating already existing information. In future, useful materials developed by those who implement the projects of the European Third-Country Nationals Integration Funds will also be available, as well as informative materials prepared within the framework of the Shelter, migration and integration fund.

Apart from the above information resource, a possibility to receive the latest information on the services and activities available within the framework of the project ICI also on smart phones is offered to every visitor of the Society and ICI regional contact points in Liepāja, Jelgava, Cēsis and Dauavpils.

In order to inform the clients, the Society started to use iBeacon developed by Apple which sends specific news to the smart phone users who have installed a KNOQ app with an enabled data transmitter Bluetooth. iBeacon ensures reception of signals and information up to a range of 70 meters - thus, information can be received by each interested person already approaching the address.

Each user of the free KNOQ app receives information on his/her smart phone in the language installed on his/her mobile phone - thus, for example, the information received by a foreigner who attends the office of the "Shelter "Safe House" at Lacplesa Street 75 - 9/10 or the ICI contact points becomes a personal and customized guide for him/her.

TOP 10 countries which citizens have visited and received consultations in ICI the most during the period of four months are Russia, Syria, Ukraine, Iraq, India, Afghanistan, China, the United States of America, Pakistan and Eritrea.

At present, the KNOQ app functions already in 20 countries: Bulgaria, Canada, Canary Islands, Estonia, Greece, Hungary, Israel, Italy, Kyrgyzstan, Latvia, Lebanon, Lithuania, Macedonia, Malaysia, Puerto Rico, Russia, Turkey, Ukraine, the United Arab Emirates, Great Britain. The mission of KNOQ is to make the latest technologies available to people and to make environment more comfortable and responsive by help of IT solutions.

In Latvia, KNOQ is available in more than 500 places - supermarkets Maxima, Riga Technical University, trade centre Spice and Spice Home, the National Library of Latvia, etc.

Aleksejs Jeļisejevs, a KNOQ representative, points out that Society "Shelter "Safe House"" is the first non-governmental organization in Latvia which has started using this innovative tool for providing information.

The project “Information Centre for Immigrants” co-financed by the European Union within the framework of the Asylum, Migration and Integration Fund.Grant Agreement No.PMIF/12/2016/1/1.

*A third-country national is any person who is not a citizen of the member states of the European Union, the European Economic Area or the Swiss Confederation.

Information was prepared by: Rasa Salina (Rasa Saliņa), Communications and Social Media Expert, phone: 29145314, e-mail: